AEM Governance Lead

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

About Our (Business Unit Practice) – Add at time of job posting.

Perficient currently has a project opportunity for a AEM Governance Lead.

Job Overview:

The AEM Governance Lead will work in partnership with other Digital Marketing Strategy team members, other members of the CoE, and other cross-functional colleagues to establish best practice processes to ensure smooth administration of CMS and web content running on the CMS.

managing system user groups and permissions, editor training requirements, agency access credential requirements and education process, non-agency editor training, publishing workflows, tools and processes to support new content creation and addition to the site, rules for potential changes to site IA, rules for creating new sites on the CMS, content deletion and archiving, file naming conventions and organization, federated search, SEO guidelines, accessibility requirements, requests for addition of new UI components, rules for use of URLs and domains, etc.

• Build trusted client relationships through proactive account management and effective project delivery.
• Managing system user groups and permissions
• Create Author training requirements
• Define agency access credential requirements and education process
• Provide non-agency author training
• Manage and maintain publishing workflows
• Define tools and processes to support new content creation
• Define rules for potential changes to site IA, creating new sites on the CMS, content deletion and archiving, file naming conventions and organization, federated search, SEO guidelines, accessibility requirements, requests for addition of new UI components, use of URLs and domains, etc.
• Establish mechanisms to monitor and ensure adherence to processes and to collect stakeholder VOC re: ease of use, potential needed changes or enhancements to processes over time.
• Create and maintain documentation, training and communication material and programs to ensure stakeholders understand and can follow all processes.
• Establishes knowledge of client business challenges and priorities to translate into opportunities.
• Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
• Helps deliver presentations to clients and management teams.
• Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
• Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams.
• Works with customers to establish approved wireframes and mock-ups for solutions.
• Assists project team to establish high, mid, and micro level plans for project team.
• Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
• Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met.
• Helps establish project test strategy, methodologies, test plans as well as assist with test execution.
• Instills team commitment to company delivery methodologies and practices.

• Ability to conceptualize a solution from inception to implementation, experience leading Adobe projects Solution Design from end-to-end.  
• Minimum of 8 years of experience in Technology Professional Services consulting 
• Minimum of 5 years of experience facilitating functional requirements and Business Process Re-Design (BPR) or equivalent within new product development for a technology firm. 
• Experience as an AEM Business Practitioner on at least 4 major AEM projects
• Experience with the creation and maintenance of detailed requirement and specification documentation. 
• Experience with a blend of software development methods (i.e. Waterfall, Agile, XP, RUP, etc.) 
• Facilitate customer meetings, resolving requirements issues, and gaining buy-in for solutions 
• Ability to identify critical issues within product specifications, design, and development and establish resolutions quickly and efficiently 
• Domestic travel as needed 

Preferred skills and education:

• Master’s degree in Computer Science or related field
• AEM 6 Business Practitioner Certification preferred 
• AEM 6 Architect Certification preferred 
• Leadership and team management experience with ability to provide strategic planning and oversight
• Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices
• Track record of leadership roles delivering solutions within defined timeframes
• Experience working with a globally distributed team and managing off-shore teams

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time.