Senior Accessibility Business Consultant

Job Location(s) US-MI-Livonia
Posted Date 2 weeks ago(6/3/2021 12:59 PM)
Job ID
# of Openings
Business Consultants/Business Analysts



Perficient currently has a career opportunity for a Senior Accessibility Business Consultant in our Livonia, MI, office.


At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


  • Build trusted client relationships through proactive account management and effective project delivery
  • Establishes knowledge of client business challenges and priorities to translate into opportunities
  • Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner
  • Helps deliver presentations to clients and management teams
  • Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
  • Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams
  • Works with customers to establish approved wireframes and mock-ups for solutions
  • Assists project team to establish high, mid, and micro level plans for project team
  • Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria
  • Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met



  • Strong communication, critical thinking, and creative problem-solving skills
  • Thorough, methodical, and creative with extreme attention to detail
  • Expert at time management and able to work with minimal supervision
  • Bachelor's degree or higher

Accessibility – General

  • Experience in an accessibility consultant role
  • Experience in creating user stories in agile process
  • Experience in creating functional business requirements
  • Experience in creating requirements from wireframes and design comps
  • Ability to build relationships and trust with teams who have been resistant to accessibility in the past
  • Passion for improving web applications for all users
  • Empathy for people with disabilities and an understanding of the different perspectives and needs of people
  • Understanding of the different roles and responsibilities across the disciplines of software development
  • Experience working directly with people and communities of consumers with disabilities is a plus


Accessibility -- Technical

  • Knowledge of WCAG 2.1 guidelines
  • Knowledge of Section 508 standard
  • Knowledge of ARIA specifications
  • Certified IAAP Web Accessibility Specialist (CPAAC) a plus
  • Certified IAAP Web Accessibility Specialist (WAS) a plus
  • Accessibility experience for web, mobile, PDF and Office documents
  • Experience in working with Automated Accessibility Testing and accessibility plug-ins.
  • Hands on experience with Assistive Technologies (NVDA, JAWS, Voice over, Talkback)
  • Ability to recommend accessibility remediation solutions
  • Knowledge of front-end and mobile development best practices
    • Does not need to be a developer but should be able to research and recommend solutions in collaboration with developer



Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


More About Perficient


Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 



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