Microsoft Dynamics Solutions Architect

Job Location(s) US | US-National
Posted Date 1 month ago(4/19/2022 1:29 PM)
Job ID
# of Openings
Technology Experts - Architect




At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


Microsoft Dynamics CRM Solutions Architect

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and Columbia, will give you the opportunity to spread your wings, too. 


About Our Microsoft National Business Unit

As a Gold-Certified, award-winning Microsoft partner and National Solution Provider (NSP), we're recognized experts for delivering strategic solutions across the Microsoft Cloud. Whether it's app modernization, cloud-native development, employee experience, hybrid work or intelligent business applications for employees, our 20+ years of Microsoft experience brings true business transformation.


Job Overview:

A Solutions Architect is expected to be knowledgeable in two or more technologies within (a given Solutions/Practice area). The Solutions Architect may or may not have a programming background, but will have expert infrastructure architecture, client presales / presentation, team management and thought leadership skills.


You will provide best-fit architectural solutions for one or more projects; you will assist in defining scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs.


You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will also contribute in a variety of roles in thought leadership, mentorship, systems analysis, architecture, design, configuration, testing, debugging, and documentation. You will challenge your leading edge solutions, consultative and business skills through the diversity of work in multiple industry domains.


This role is considered part of the Business Unit Senior Leadership team and may mentor delivery team members.




As a Microsoft Dynamics CRM Solutions Architect, you will be part of a team that is focused on the delivery and implementation of Microsoft D365 CRM for clients.

In this role, you’ll spend most of your time consulting directly with our clients and developing business solutions. You’ll also have the opportunity to work with the latest Microsoft technologies and solutions in enterprise-level environments. You will design and implement high-quality CRM applications and platform solutions that include such activities as:

  • Understand the customer’s vision and create solutions that will solve their business challenges
  • Lead client meetings to learn about existing architecture, identify business issues, and gather/verify business requirements
  • Work with customers to analyze business requirements, define functional specifications, and consult with clients on strategic and operational uses of the CRM platform
  • Establish technical designs that align configuration and customization needs with client requirements, while adhering to best practices
  • Design integration solutions for backend services and back office/ERP applications
  • Identify creative solutions to meet system/business requirements with and without the development of custom code
  • Serve as a Dynamics expert who educates customers about relevant capabilities and provides guidance about new ways to leverage the platform
  • Create and lead Dynamics platform demonstrations that align with customer needs and use cases (during the pre-sales phase and during active projects)
  • Play an active role in managing the execution of projects, including participating in Agile backlog grooming and sprint planning activities
  • Assist the team in training client personnel on the usage and administration of Microsoft Dynamics CRM
  • Build strong client relationships by building strong professional and personal bonds as we work together
  • Play an active role in new business pursuits, which typically involves defining and prioritizing customer needs, creating technical and data solutions, designing a staffing solution and level of effort projection, and shaping a statement of work and detailed cost estimate.
  • Serve as a mentor to team members, help the team resolve problems as they arise, and inspire your colleagues by sharing emerging new technology insights and best practices

The ideal candidate will have PowerApp/CDS/D365 CRM/CE architecture, design, implementation and deployment experience in delivering enterprise level solutions. You’ll be able to develop software based on the description of business logic and the existing application.  We’d be thrilled to learn that you also have these core skills, interests and experience:

  • Excellent presentation, verbal and written communication, and time management skills
  • Good work ethic and self-starting attitude, and ability to work well among a team of professionals
  • Ability to perform in customer settings and discern client business needs
  • Strong analytical, solution design and problem-solving skills
  • Desire to work in a team environment and work across organization functional boundaries
  • Passionate about your continual learning about technology
  • Ability to work capably under stress and to juggle multiple tasks within tight deadlines
  • Deep understanding of response marketing and CRM best practices
  • Experience with Agile development methodology and tools
  • General understanding of full lifecycle development of a Dynamics 365 project
  • 7+ years of experience with Microsoft Dynamics 365
  • 5+ years of implementation experience in medium to large scale (100+ users) environments
  • 3+ years of implementation experience in Azure technologies
  • A bachelor's degree in Computer Science or equivalent with 10+ years of IT experience


  • Minimum 10 years of professional experience with Microsoft Stack
  • At least 2 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the (Dynamics – is a MUST.
  • At least 3 years of experience in a professional services company, consulting firm, or agency
  • Have a solid understanding of delivery methodology and lead teams in the implementation of the solution according to the design/architecture.
  • Experience in project and solution estimation and team structure definition.
  • Fluent and current on architecture trends with an eye on market/technical conditions and future direction.
  • Experience in defining new architectures and ability to drive an independent project from an architectural stand point.
  • Demonstrated success in performing work and managing complex and/or large consulting projects.
  • Proficient in authoring, editing and presenting technical documents.
  • Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members.
  • Strong written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
  • Desire to mentor younger team members and develop their skills.
  • Experience working on multiple concurrent projects.
  • Excellent problem-solving skills.
  • Be independent and self-driven.
  • Bachelor’s degree in Computer Science or related field.
  • Must be open to travel.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


More About Perficient


Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 




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