At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in Latin America, India, and China, will give you the opportunity to spread your wings, too.
We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.
About Our Custom & Product Development Group
The Custom & Product Development (CPD) team takes a solutions-oriented approach to helping our clients. We focus on understanding the business problem to solve, manage the engagement, but work as a partner. We assemble teams accountable for the solutions, applying the right tools and technology for the project. The 150+ (and growing) members of the CPD team are smart and creative and have various levels of experience, all rooted in a development background.
Client solutions often involve front end web and mobile components, service layers, and backend data storage and analysis, integration with customer and third-party systems, and modern DevOps practices. We also pride ourselves on being able to figure out and adopt client-specific and emerging technologies that will help with a solution.
Our team actively partners with leading cloud communications and contact center vendors such as Twilio and Amazon Connect to design, build and support solutions that help companies better engage and communicate with customers. Our team works across multiple business domains, (eCommerce, Financial Services, Healthcare & Biosciences, and many others), to transform their communication and customer engagement platforms. We also work closely with our software partners by pursuing opportunities together, providing feedback on roadmap and feature improvements and creating best practices and patterns through thought leadership.
Perficient currently has a career opportunity for a Senior Technical Consultant in our CPD national business unit.
As a senior developer on our Custom & Product Development team, you work closely as a main point of contact with customer technical and business stakeholders as part of a project team(s) to design, develop, test, and deploy custom solutions with one or more of our partner vendor platforms. You should have good written and verbal communication skills and have some experience leading consulting and collaboration with various technical and business stakeholders. Mentoring and coaching colleagues is an important part of this role. Besides implementing contact center solutions, you will also at times architect, design and build integrations between cloud contact center platforms and external systems or fulfill a customer’s requirements using the various cloud platform APIs and services.
This is a consulting position and requires regular interaction and collaboration with customers in a fast-paced environment. Attention to detail, time management and clear communication are essentials tools in delivering successful engagements. Projects vary in length, new technologies, platforms and team composition, so adaptability and the ability to learn new things quickly is essential.
You will also be involved in collecting requirements for a new solution during the sales or elaboration process, documenting solutions we have developed, or communicating with customers about project status.
If you have most of the required qualifications and a deep interest in learning quickly in an environment with lots of opportunities for advancement, we encourage you to apply. Attitude counts for a lot as well. We also welcome those who chose technology as a second career who have made significant investments in learning and training themselves in new skills.
Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.
More About Perficient
Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.
Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.