ServiceNow Architect

Job Location(s) US-National
Posted Date 7 days ago(1/14/2022 1:31 PM)
Job ID
2022-14661
# of Openings
1
Category
Technology Experts - Technical Consultant

Overview

Perficient-Logo-Horz_NoTag

 

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

 

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

 

 

Perficient currently has a career opportunity for a ServiceNow CMDB and IT Asset Management Specialist in Automation business unit.

 

Job Overview:

 

As a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design.

 

Responsibilities

  • Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
  • Lead solution architectural & Design for the IT Asset Management & CMDB implemnetation projects leveraging best practices.
  • Provide guidance and implement ITAM and CMDB activities including asset renewals, ticketing / fulfillment, cost optimization projects, process efficiency implementations, security, application/service modeling, integration, analytics and reporting.
  • Maintain discovery application and the integrity of the CMDB and discovery processes. Maintain the governance, policies, and direction of the CMDB
  • Responsible for end-to-end hardware and software lifecycle IT Asset Management including data attributes and data relationships to the Configuration Management Database.
  • Serve as a technical lead and mentor.  Provide technical support or leadership in the development and continual improvement of service.
  • Develop and maintain effective working relationships with team members.
  • Demonstrate the ability to adapt and work with team members of various experience level.

 

Qualifications

  • Passionate coder/administrator with minimum 5 years of application development experience.
  • Client facing or consulting experience highly preferred.
  • At least 4 years of experience in implementing end to end ServiceNow solutions using CMDB & ITAM integrations.
  • Skilled problem solvers with the desire and proven ability to create innovative solutions.
  • Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments.
  • Must be hands on developer with experience in ServiceNow modules CMDB, Discovery, IT software/hardware/cloud asset management, Integration HUB.
  • Experience in migrating old CMDB implemnetations, setting up identification & reconcilation engine.
  • Experience implementing ServiceNow features like patterns , service graphs, CSDM, integration HUB.
  • Experience in data imports into the CMDB from Service Now Discovery, SCCM, etc.; rationalize, normalize and plan data cleanup where appropriate.
  • Experience in Performance analytics & out of dashboards to verify CMDB processes , data accuracy
  • Future technology leaders- dynamic individuals energized by fast paced personal and professional growth.
  • Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
  • Highest level of product certifications for at least CMDB or ITAM ServiceNow products
  • Knowledge and experience in developing software using agile methodologies.
  • Proficient in authoring, editing and presenting technical documents.
  • Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

 

More About Perficient

 

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

 

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

 

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

 

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

LI-#SB1

#Remote

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.