Atlassian Solutions Engineer

Job Location(s) US-MI-Livonia
Posted Date 3 weeks ago(11/18/2022 11:12 AM)
Job ID
# of Openings
Technology Experts - Architect



Perficient currently has a career opportunity for an Atlassian Solutions Engineer in our Livonia, MI, office.


At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


Job Overview:

An Atlassian Solutions Engineer is expected to be very comfortable with Jira and Confluence Administration at a minimum with a preference for Jira Service Management experience and Atlassian migrations.


You will provide best-fit Atlassian and/or DevOps solutions for one or more projects; you will assist in defining scope and sizing of work; and assist Proof of Concept developments. You will provide Atlassian-based solution support for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs.


You will also contribute in a variety of roles in thought leadership, mentorship, systems analysis, architecture, design, configuration, testing, debugging, and documentation. You will challenge your leading edge solutions, consultative and business skills through the diversity of work in multiple industry domains. 



  • Provide Atlassian solutions/designs based on best practices and experience to project and client execution teams for implementation and maintenance
  • Project and solution estimation for Atlassian DevOps projects
  • Develop Proof-of-Concept projects to validate new Atlassian architectures and solutions both on premise and with Atlassian Cloud hosting
  • Mentor and provide guidance to multiple teams and clients building innovative applications
  • Drive common vision, practices and capabilities across teams and clients
  • Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions with a focus on Atlassian solutions
  • Engage with technical and business staff to determine the most appropriate Atlassian strategy and designs to meet business needs
  • Demonstrate broad solutions-based technical leadership, impacting technical direction, exerting influence outside of the immediate team and driving change
  • Be familiar with industry best practices and recommendations for Atlassian solutions
    • Including ability to mentor and provide technical guidance to team members and clients
  • Support all aspects of code development with a focus on CI/CD in conjunction with Atlassian solutions
  • Demonstrate the ability to adapt and work with team members, including clients of various experience levels


  • Minimum 3 years of professional experience with Atlassian solutions, minimally Jira and Confluence
  • Prefer at least 1 large, enterprise level Atlassian and/or DevOps project implementation that exploit the full project lifecycle (discover, design, implement and optimize) based on Atlassian solutions
  • Prefer at least 3 years of experience in a professional services company, consulting firm, or agency
  • Prefer experience with Jira Service Management and Enterprise level SSO and API integrations
  • Have a solid understanding of project delivery methodology (focus on Agile) and experience lead teams in the implementation of the solution according to the design/architecture of Atlassian solutions
  • Experience in Atlassian best practices and industry standards
  • Fluent and current on Atlassian trends, Cloud hosting in particular, with an eye on market/technical conditions and future directions
  • Demonstrated success in performing work and managing complex and/or large consulting projects
  • Demonstrated success in working directly with clients and client project teams in delivering and maintaining solutions based on Atlassian products
  • Proficient in authoring, editing and presenting technical and business documents
  • Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members
  • Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff
  • Experience working with a globally distributed team and interacting with off-shore teams
  • Desire to mentor younger team members and develop their skills
  • Experience working on multiple concurrent projects
  • Experience leading internal initiatives and proof-of-concepts
  • Excellent problem-solving and troubleshooting skills
  • Be independent and self-driven

Preferred Skills and Education:

  • Certifications in Agile Project Management & Delivery
  • Certifications in Atlassian solutions
  • Jira Service Management experience
  • Atlassian Crowd/Access experience


Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 



Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.



At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.


We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.


Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.


Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 




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