QA Strategic Lead

Come join Perficient and our international team of technical consultants that deliver thrilling customer experience solutions for our Fortune 500 clients and some of the most recognized brands on the planet. You will learn from the best, working alongside talented developers, architects, and marketers in a supportive and collaborative environment. You will be part of a software engineering culture at a growing, top consultancy in the market. We are focused on nurturing passionate consultants and developing future delivery leaders while continually building on our successes and evolving our approach. If you seek a mentoring environment, leading-edge technology, and challenging work, contact us today and make Perficient your career destination. 

About Our Business Unit: 

The CTW Business Unit is an award-winning digital transformation and delivery partner helping clients ideate, design, build and deploy next generation, deeply integrated digital technology solutions. We bring together content, commerce, and technology to deliver an omnichannel experience to our clients. Our industry knowledge combined with our deep expertise in leveraging standardized processes, automation, data-driven analytics, and artificial intelligence/machine learning allows us to deliver a personalized experience across different platforms. Our flexible and cost-effective engagement models (project, FTE or outcome-driven) are bound to deliver high quality, highly scalable and on-time solutions that accelerate growth in the dynamically changing business environment. 

Perficient has offices in many major cities with hubs for the CTW team in Schaumburg, IL and Chennai, India.  We are proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.  

Perficient is currently looking for a Quality Assurance Strategic Lead for our CTW Business Unit.  This is a contract-to-hire, hybrid position, located in Wayne, NJ.

Job Overview:

The Quality Assurance Strategic Lead is a client facing, lead role within the client organization responsible for leading a QA team(s) in the planning, implementing, and execution of all aspects of the quality and testing function. This position is a thought leader and uses in–depth analysis and test design skills and technologies to work with clients and project managers to develop and deliver test strategies, test plans, and test cases for multiple projects. Overseeing the QA function, the QA Strategic Lead will be responsible for building a team of colleagues responsible for testing.

• Oversee all aspects of quality assurance testing including establishing and evolving formal QA processes; establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met while meeting or exceeding utilization targets.
• Oversee and assist with identifying, diagnosing and tracking software efects from discovery to resolution.
• Establish and develop CP Systems testing, test strategy, methodologies, test plans, scripts, procedures as well as lead and assist with test execution
• Develop test cases/scenarios, estimates to complete testing phases, prepare documentatio/reports for various ServiceNow QA activities
• Provide ongoing status and updates to the Project Owners with respect to QA projects, deliverables and completion.
• Lead and mentor team members; either on shore, offshore or multi-shore, as well as oversee outside contract resources.
• Mentor and provide solutions delivery expertise to less experienced team members
• Assists and advises development teams and clients on technical issues, resolving any incident reports allocated in a timely manner.
• Translate client’s business needs into detailed business requirements documents, uses cases and systems interaction diagrams.
• Assists to deliver presentations to clients and management teams
• Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
• Monitor QA team performance and provide feedback to ensure timelines and deliverables are met.
• Performs all other administrative responsibilities as required

• Extensive experience in an SAP System Testing Background is required
• Extensive knowledge of Retail and Logistics

• Demonstrated experience in working with software testing/quality assurance and automation platforms

• Experience in Automation Testing using Selenium

• Expert level understanding of funtional regression

Qualifications:

• Bachelor’s degree in Engineering, Computer Science or related field required
• 5+ years’ prior experience in the software quality/testing field including prior hands-on quality engineering experience
• 3+ years’ prior experience in developing and executing test cases, scripts, plans and procedures to support various CP Systems
• 3+ years’ prior experience leading QA testing/quality teams in a software development function
• Previous experience leading QA team function at large, complex clients
• Demonstrated understanding of existing QA best practices and methodologies to design, implement and automate processes.
• Experience in a full range of Scrum, XP, and Lean practices.
• 3+ years of experience in an Agile environment and working on Agile-based/Agile-Waterfall Hybrid development projects.
• Excellent oral and written communication skills in business and technical environments
• Proven ability to lead client presentations virtually or on-site; representing Perficient in the best possible manner, always
• Highly organized, detail oriented, extremely responsive and able to prioritize a large number of tasks across multiple projects.

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time.

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