Perficient currently has a career opportunity for a Exchange/Skype for Business Solution Architect in our Lafayette office. The Exchange/Skype for Business Solution Architect (PSSA) is a seasoned technical consultant with 10+ years of experience leading and delivering challenging projects and is considered an expert in their field. The Solutions Architect will serve as a technical leader and support in the creation and delivery of Unified Communications and Skype for Business technology solutions designed to meet customers’ business needs. This individual should have a mastered understanding of the industry-standard concepts for Skype for Business Online, Microsoft Office 365 Exchange Online, One Drive for Business, Active Directory 2008/2012, Microsoft Exchange Server 2010/2013 deployments and decommissions, and Networking Infrastructure. This individual should also have 2+ years of experience providing technical pre-sales support for Skype for Business combined with Exchange Online solutions, with enterprise level customers. This position requires deep expertise in Microsoft on-premises technologies, Microsoft cloud technologies, strong relationship skills and excellent communication skills. The responsibilities of this role are comprised of about 50% pre-sales support and 50% supporting our clients.
The PSSA is the primary technical resource assigned to Exchange/Skype for Business opportunities and works closely with the other members of the sales team to win new business. The PSSA is responsible for leading scoping calls with customers, putting together work effort estimates, assembling the initial staffing plan and is the primary creator of the statement of work (SOW) contract. The PSSA is often required to pull in additional PSSAs or SMEs to put together a complete solution for the customer.
The PSSA reports to and works closely with our Practice Directors to determine pursuit strategy, ensure quality of deliverables, and also to create new sales strategies and offerings for each fiscal year. Knowledge of Unified Communications, Hybrid Exchange Environments, MIM, SCCM, and Azure platforms is a plus.
Provides initial architecture and migration design for solution based on Customer’s constraints (Time/Budget) and Customer’s business requirements; accountable for Infrastructure Design within solutions (e.g., Exchange Online, Exchange Server, Skype for Business Online, EMS, Active Directory and Active Directory Federation Services (ADFS), Directory Synchronization, and Azure AD); communicates initial design and solution concepts to the delivery team; understands technology limitations and ensures proposed/developed solutions are built with these limitations in mind
Preferred Skills and Education: