At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.
We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.
Perficient Digital currently has a career opportunity for a Client Success Director.
As a Client Success Director you will be a part of Perficient Digital, providing strategic leadership to our clients and internal teams. You will be responsible for driving and managing opportunities and ensuring both the client’s and Perficient’s business objectives are being achieved on key accounts. The Client Success Director ensures customer satisfaction by forming strategic partnerships with key account partners to drive towards goals; providing a channel for regular and critical client communications; working closely with the project team to ensure successful project delivery; and ensuring all work is delivered as defined and promised. The ideal candidate is strategic, thoughtful and has a proven track record of partnering with clients to drive success.
Overall ability to represent the strategic vision on projects, accounts, and relationships:
Solution Development, Presentation, and Contracting:
Account Management, Tracking and Reporting:
Client Advocacy and Relationships: