Agency Development Director

2 months ago(10/13/2017 2:38 PM)
Job ID
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Perficient Digital is an agency purpose-built to help companies who believe that Customer Experience (CX) is the defining strategic imperative of our day. Our full-service offering is flexible and designed to tackle our customers’ ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today. The Age of the Customer is here to stay – for many, a “make or break” business environment where every customer interaction shapes your brand, day in, day out.  Make or break . . .  Proud to say we’re skilled at the former.


Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven and fulfilled.


The Agency Development Director (ADD) partners with Perficient sellers to provide subject matter expertise, strategic leadership, and guidance on the direction and qualification of prospects. Agency Development Directors work with a broad set of Perficient Digital Subject Matter Experts to assess a prospect’s needs, taking a consultative approach in crafting a solution framework with the goal of qualifying their needs and determining, with the seller, if a full pursuit is required.

This will require an individual to be versed in current digital trends, adept at identifying and driving strategic models or approaches, and resourceful in assembling the appropriate SME’s to assist in the qualification process.


The ideal candidate comes from a strategic or solutions background, is a strong collaborator and articulate presenter, and has a proven track record of successfully building relationships with influencers and decision makers in short order.




As a strategic leader, the ADD will:

  •  Provide strategic digital visioning and consultation to Perficient Digital “blue chip” clients and prospects, including Fortune 1000 companies and major non-profits.
  •  Articulate and present Perficient Digital capabilities and case studies to clients and prospects, demonstrating a recognition of their specific pain points in a consultative, business-focused manner.
  •  Be an informed thought leader in industry and technology trends relevant to digital solutions in the areas of digital marketing, content management, brand experience, customer experience, and emerging technologies.
  •  Have an opinion on solutions and approaches that are in the best interest of both the prospect and the agency while keeping an open mind on possibilities.


As a sales partner, the ADD will:

  •  Collaborate with sellers to manage and follow through on client opportunities, assessing the readiness of the prospect and carrying them through the qualification process.
  •  Develop a broad knowledge of key subject matter experts within the various Perficient Digital offices and disciplines and develop an engagement process to tap into their expertise in short timeframes.
  •  Provide mentorship to the Perficient and Perficient Digital sales teams on how to present offerings and capabilities.
  •  Influence marketing messages to present Perficient Digital capabilities and offerings.
  •  Drive the transitioning of a qualified prospect to an appropriate pursuit team that can close a deal alongside the seller.





  • 7+ years representing a strategic solutions, sales, or client advocacy role representing strategic viewpoints on projects, accounts, and potential relationships
  • 7+ years of strategic delivery or management experience in a digital agency/consulting environment with a passion for expanding a prospect’s view of their potential solution opportunities
  •  Strong capabilities and knowledge of solution development approaches, pitches and presentations, contracting, account modeling, tracking and reporting, and consensus building
  •  A collaborative mindset with strong leadership skills and a willingness to create new processes in a growing creative and technical agency environment
  • Demonstrable knowledge of digital marketing, customer experience, and digital technology applications across web, mobile, and installed (retail or commercial kiosk) screens and devices
  • Compelling communication and presentation skills
  • Able to embrace a frequent and ad-hoc travel schedule (travel to 50%)

Preferred Education:

  • Bachelor’s degree in a relevant or interesting field, or equivalent experience


Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


More About Perficient


Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 



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