Resource Manager

US-Remote
4 weeks ago
Job ID
2017-3748
# of Openings
1
Category
Corporate - Human Resources

Overview

Perficient

 

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

 

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

 

About Our Salesforce Business Unit –Perficient is a Platinum Cloud Alliance Partner offering a variety of consulting and development services for the Salesforce Sales Cloud, Service Cloud, Chatter, Communities/Portals and the Force.com platform. With experience gained from more than 3,000 cloud computing engagements, Perficient is dedicated to helping customers achieve their objectives and obtain the greatest value from their investments. 

 

Perficient currently has a career opportunity for a Salesforce Resource Manager in our Chicago or San Francisco office or anywhere remote US.

 

The Resource Manager is responsible for performing staffing functions, assuring adequate staffing levels are maintained, and tracking and maintaining credentials and departmental data associated with staffing.  This position requires strong organizational and planning skills, decision making within the scope of the position’s responsibilities, and the use of discretion and good judgment.

 

Responsibilities

  • Work with the department manager to staff projects with appropriate resources promptly and accurately
  • Proactively follow-up with department manager on open issues, as well as other relevant parties, in order to implement solutions in a timely fashion
  • Understand capabilities (skill sets) and interests of resources and factor into staffing decisions
  • Review missing timesheet report weekly and remind/track down employees with missing timesheets
  • Communicate with management on staffing plans and staffing progress
  • Monitor utilization and group bandwidth by week
  • Work with project managers to understand client engagement statements of work and funding that drive resource needs
  • Work with manager to identify needs, facilitate staffing strategy addressing critical talent gaps or risks
  • Facilitate communication to ensure that resources are staffed to projects efficiently
  • Maintain and provide information about current projects and potential future projects
  • Maintain and provide availability information for all resources
  • Maintain project staffing assignments in Salesforce
  • Work with recruiting to prioritize head count and processing of freelance needs
  • Act as a representative for the region in company-wide resource management meetings and initiatives
  • Clearly communicate policies and procedures as they relate to resource management and timesheet/project reporting
  • Understanding and experience in Salesforce project resource staffing a benefit

 

Qualifications

  • 5-8 years' resource management or project management experience in advertising/marketing
  • Bachelor’s degree required
  • Assertive, conflict-resolution and problem-solving skills
  • Highly detail-oriented and able to work autonomously
  • Ability to manage multiple tasks and tight deadlines with confidence and ease
  • Ability to prioritize and organize workload across multiple groups

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

 

More About Perficient

 

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

 

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

 

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

 

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

 

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