Quality Assurance Test Manager

2 weeks ago(12/5/2017 2:38 PM)
Job ID
# of Openings
Technology Experts - Technical Consultant




At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.



Perficient currently has a career opportunity for a Quality Assurance Senior Test Manager in our Minneapolis office located in Minneapolis, MN.


Job Overview:


As a QA Senior Test Manager you will responsible for leading QA/Test efforts and test resources for a large financial services transition and engagement. You will be working closely and collaboratively with IT and business teams to ensure that the client migration from aprevious vendor Perficient is delivered with quality by adhering to standards, processes and procedures and applying industry best practices where appropriate.



Key Responsibilities

  • Build and manage relationship with client Director of QA.
  • Plan and execute the transition of QA responsibilities from existing firm to Perficient.
  • In collaboration with the QA and Business, define the Test strategy, report on migration testing activities such as testing results, test case coverage, required resources, defects discovered and their status, performance-baselines etc.
  • Identify and utilize opportunities for automation usage and provide recommendations for the same.
  • Lead and mentor QA Leads and Analysts regarding testing best practices and processes
  • Coach, motivate and supervise QA team members and influence them to take positive action and accountability for their assigned work

Test Management

  • Collaborate directly with Capability Managers and Project Managers across the enterprise to create and execute the migration testing plan
  • Work with appropriate Perficient partners on and off shore to plan for and acquire testing resources
  • Responsible for QA resource planning.
  • Actively contribute to estimation and planning, risk assessment, contingency planning, tracking and management of progress, issues, risk, and resources
  • Ensure test process, methodologies and tools are applied appropriately and that test phase entry/exit criteria are agreed to by stakeholders and applied by the test team
  • Define Program Test Strategy and approve test plans and test results
  • Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled
  • Collaborate with Business Teams to define UAT Test plans and strategy
  • Ensure all sign offs on deliverables (overall test strategy, test plan, test cases, etc.) and that testing meets governance requirements

Test Delivery

  • Direct and monitor QA activities across all migration teams
  • Set, and effectively communicate, Program QA / Test expectations to QA team members and program stakeholders in a timely and clear fashion
  • Liaise with project managers for all QA / Test tasks and deliverables on an ongoing basis – 1st Point of escalation for all QA / Test issues and/or concerns
  • Develop and deliver progress / status reports and metrics - Track QA milestones and deliverables
  • Identify and resolve issues and conflicts
  • Identify and manage project dependencies and critical path
  • Proactively manage changes in project scope, identify potential crises, and devise a contingency plan 




  • 10+ years of experience in managing large QA Programs with focus on Test Management including Automation and Performance Testing
  • Has in-depth knowledge of a variety of testing techniques and methodologies
  • Strong Knowledge of current industry wide Quality & Test processes and practices, Tools and techniques
  • Experience with implementation of Shift Left testing as part of Agile/Scrum development teams
  • Excellent analytical, debugging, problem-solving and root-cause analysis skills
  • Excellent written and verbal communication skills with outstanding attention to detail
  • Passionate about pushing the envelope on current technologies and motivating others to adopt new development and testing methodologies
  • Experience with some of the following tools would be helpful: HP ALM, JIRA, Selenium, UFT, HPE, Performance Center, Appium, DynaTrace, Gomez, SOAP, SOAP Sonar


  • MS in Computer Science or equivalent preferred
  • CSTE/CSQA certifications preferred
  • Financial Services experience preferred


Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


More About Perficient


Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed