• Creative Director

    Job Location(s) US-MI-Ann Arbor
    Posted Date 3 weeks ago(4/3/2018 4:44 PM)
    Job ID
    # of Openings
  • Overview



    Perficient Digital is an agency purpose-built to help companies who believe that Customer Experience (CX) is the defining strategic imperative of our day. Our full-service offering is flexible and designed to tackle our customers’ ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today. The Age of the Customer is here to stay – for many, a “make or break” business environment where every customer interaction shapes your brand, day in, day out.  Make or break . . .  Proud to say we’re skilled at the former.


    Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


    We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven and fulfilled.


    Perficient Digital currently has a career opportunity for a Creative Director in our Ann Arbor, MI office.


    As a Creative Director, you are a Senior Agency Manager and will help lead our Brand Experience Practice as part of a collaborative, fully integrated digital agency. You infuse creativity into the agency in general and into our client work. You interface directly with your peers in the practice, account teams, clients and potential clients as an agency leader for creative.


    Creative Directors are seasoned strategic & conceptual thinkers with a keen business sense. They formulate the innovative concepts that support a company’s brand, marketing, product, or web development goals. They keep their teams of art directors, designers, copywriters, photographers and video producers/editors inspired and ensure that their creative output adheres to the highest standards and delivers business results.


    A robust portfolio with up-to-date projects that demonstrates the application of current design trends and concepts is required for all applying to this position.





    The following reflects the Brand Experience Practice leadership’s definition of essential functions for this job but does not restrict the tasks that may be assigned. The leadership team may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

    • Participates in the Creative Leadership team and helps to set standards and processes for the Brand Experience Practice; helps create clear role expectations and leverages industry standards to move the team forward within Perficient Digital.
    • Sets the creative vision for projects/engagements and sees that vision realized by working with other UX and Design team members.
    • Coaches the creative team on delivering high quality work on time and on budget while developing important skills such as collaboration, presentation, strategy, facilitation and leadership.
    • Participates in strategic planning sessions regarding client projects, programs and campaigns. Works, in conjunction with the Creative Leadership team, to cultivate an increasingly effective and profitable client/agency relationship.
    • Develops innovative team empowerment and growth programs to ensure the creative team operates at the highest level. Evaluates creative personnel, establishing creative account assignments, and contributes to team decision-making.
    • Works fluidly with senior team leaders as a strong advocate for the future of Perficient Digital. Helps to develop new models, ideas and solutions around creative involvement in new client work, large-scale campaigns, agile web development and new business.
    • Represents agency in various professional societies, groups, speaking opportunities or associations deemed appropriate by senior management.
    • Assists in new business pursuits as part of an integrated team representing Perficient and Perficient Digital.




    • A strong background in creative leadership roles at an integrated agency with demonstrable expertise in digital.
    • Conceptual thinking. The ability to explore and shape creative ideas and align them with strategic brand goals of Perficient Digital and its clients.
    • A strong working knowledge of the fundamentals—interaction design, user-centered experience design, brand development, digital marketing and the creative process as well as new platforms and technologies for the digital channel and related mediums.
    • Strong ability in providing clear creative direction and provide timely and helpful feedback to improve creative processes to keep work on budget and schedule.
    • Proven leadership skills. Provide motivation, mentoring and team-building amongst the staff and convey the vision of the agency to the creative team.
    • Excellent presentation skills and communication abilities at all levels of both internal and client organizations, including new business presentations.
    • Strong ability to prioritize work and resources across engagements based on short- and long-term needs.
    • One step ahead. Dedicated, consistent monitoring and education on new trends, approaches, techniques, strategies and tactics leading the industry — providing the ability to continually develop cutting edge and effective creative solutions and design.
    • Work requires some knowledge of digital, social or media analytics in order to help glean insights and steer creative decisions.

    Education and Experience

    • 10+ years of progressively responsible positions in agency environments required.
    • Marketing, advertising, design and brand-building experience.
    • Experience managing Creative teams/departments.
    • Bachelor’s degree in fine arts, graphic design, interactive design, or similar design-related program preferred.

    Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


    More About Perficient


    Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


    Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


    Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


    Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 


    IMPORTANT INFORMATION: Applicants should ensure that their e-mail settings will receive e-mail from the iCIMS system otherwise, you could miss critical communications related to your application.



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