• Lead UX Architect

    Job Location(s) US-CA-Los Angeles | US-CA-Irvine
    Posted Date 4 weeks ago(3/27/2018 3:39 PM)
    Job ID
    # of Openings
  • Overview



    Perficient Digital is an agency purpose-built to help companies who believe that Customer Experience (CX) is the defining strategic imperative of our day. 


    Our full-service offering is flexible and designed to tackle our customers’ ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today. The Age of the Customer is here to stay – for many, a “make or break” business environment where every customer interaction shapes your brand, day in, day out.  Make or break . . . Proud to say we’re skilled at the former.


    Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


    Perficient is proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.



     Perficient Digital currently has a career opportunity for a Lead UX Architect in our Irvine/LA, CA office.  A Lead UX Architect is responsible for facilitating, generating and executing great user experiences for our clients and their end users. Acting as a coach, mentor and lead for both internal teams as well as an advocate for our clients’ customer’s needs, a user experience architect is a true veteran of human-centered design, interaction design and design research – and still in love with getting their hands dirty.


    A Lead UX Architect sets the precedent for consistently raising the standards of our digital experiences across multiple channels and brands and helps to develop best practices within the organization. They will use HCI and UCD best practices to develop big ideas and execute against them in a highly collaborative environment, building strategic relationships and representing the practice across different teams and disciplines including a mix of UX Researchers, UX Architects, Visual Designers, UI Developers, et al. The Lead UX Architect brings the user experience to life through user centric solutions in interaction design while also providing scoping, resourcing and estimation of projects accurately and efficiently.


    A robust portfolio with up-to-date projects that demonstrates the application of current HCI and UCD principles is required for all applying to this position.


    The following reflects the Brand Experience Practice leadership’s definition of essential functions for this job but does not restrict the tasks that may be assigned. The leadership team may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

    • Sets the standard for other UX team members on assigned agency projects
    • Facilitates dialog around end-user requirements and business requirements
    • Coaches other UX team members on delivering high quality work on time and on budget while developing important skills such as collaboration, presentation, strategy, facilitation and leadership
    • Creates – and directs the creation of – journey maps, navigation flows, site maps, user stories, wireframes and prototypes based on solid HCI and UCD principles.
    • Drives innovative solutions within platform constraints and technical limitations
    • Performs additional targeted user research to support deliverables
    • Leverages metrics, optimization, qualitative and quantitative research to inform and validate design decisions
    • Contribute to and carry out the project vision in collaboration with other team members
    • A thought- and industry- leader who inspires others by their work and professionally represents Perficient Digital at various industry events, conferences and symposiums



    • Excellent communication, collaboration, negotiation and interpersonal skills
    • Excellent visual/verbal communicator with strong client-facing presentation skills (i.e. ability to present to various levels/groups)
    • Strong conceptualization ability and strong visual communication ability
    • Proven success designing world-class user experiences
    • Proven success managing and coaching talented UX teams
    • Proven success designing world-class mobile experiences (both native app and responsive/adaptive design in browser)
    • Phenomenal ability to anticipate and design for user needs by incorporating research, strategy and analytics
    • Mastery of UX Design Principles and Interaction deliverables including rapid prototyping, site maps, concept diagrams, user personas, user scenarios, wireframes, flows, site inventory, template guidelines and annotated comps
    • Solid understanding of web and mobile (native) technologies
    • Expert experience with prototyping tools such as Adobe Creative Suite, OmniGraffle, Axure Pro, etc. required
    • Extensive experience with user interface design patterns and standard UCD methodologies across multiple platforms
    • Experience dealing effectively with non-creative decision makers
    • Ability to work independently, while escalating issues as necessary
    • Experience with the agile development methodology and ability to work in a fast-paced, demanding environment with aggressive development schedules
    • Clear, demonstrable leadership skills with experience managing & directing other UX team members
    • Strong understanding of common software development practices
    • Experience in managing and/or collaborating with creative talent and creative agencies

    • Experience working with FED, including HTML5, CSS, and JavaScript

    • Experience working within the Healthcare industry a plus


    • Marketing, advertising, design or brand-building experience, with an ability to keep each client’s long-term brand goals in mind

    • A willingness and desire to build upon what you know in order to continually evolve your creativity and design thinking

    • Strong understanding of UX and UI design best practices, with experience in rapid prototyping

    • 6-8 years of experience as a Sr. UX Architect, Sr. Interaction Designer, Sr. Information Architect, Sr. Human Factors Engineer, or similar

    • Strong multitasking abilities and team leadership skills

    • Desire and ability to thrive in a fast-paced environment on multiple projects, in various phases, under tight deadlines

    • Knowledge of design trends for mobile, tablet, video and other new media

    • A current portfolio with up-to-date projects that demonstrates the application of current UX design trends and concepts required for all applying to this position
    • BA/BS in Graphic Design, Information Design, or other similar program required, Master’s Degree of HCI preferred



    Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


    More About Perficient


    Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


    Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


    Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


    Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 




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