• Salesforce Project Manager

    Job Location(s) US-MI-Livonia
    Posted Date 3 weeks ago(5/31/2018 12:20 PM)
    Job ID
    # of Openings
    Project Management
  • Overview



    At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


    We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


    About Our Salesforce Business Unit – Perficient is a Gold Cloud Alliance Partner offering a variety of consulting and development services for the Salesforce Sales Cloud, Service Cloud, Chatter, Communities/Portals and the Force.com platform. With experience gained from more than 3,000 cloud computing engagements, Perficient is dedicated to helping customers achieve their objectives and obtain the greatest value from their investments.


    Perficient currently has a career opportunity for a Project Manager w/Salesforce  in our Detroit, MI office.


    The Project Manager role is intended to manage and adapt continuously to project goals. This highly collaborative role will need to work closely with all departments, including account, creative and technology teams, in order to deliver quality solutions to our customers. 




    • Understand complexities of a large program and provide guidance for the development teams for the Salesforce.
    • Interact with product managers and other organizational units such as QA, operations, and external IT partners.
    • Negotiate scope, schedule, and funding with external IT and business partners for the Salesforce platform.
    • Establish common goals across multiple teams, and define useful metrics and reporting to track team performance.
    • Manage milestones across multiple teams.
    • Lead teams of engineers through the completion of all phases of the project for Salesforce engagements
    • Create project timelines, and manage creative, development milestones and deliverables.
    • Foster an environment that adapts quickly to creative change and focuses on Agile development principles.
    • Maintain creative, production, and technical goals set forth by our teams and clients.
    • Manage overall project organization to ensure requirements and project deliverable dates can be clearly communicated to the product and account leads.
    • Capture and record meeting notes and ensure action items are completed promptly.
    • Ensure solutions to technical problems through discussion with technical teams to resolve problems.
    • Partner with development team members to understand opportunities and limitations of solutions being implemented.
    • Effectively balance the needs of the client, as well as the needs of the agency and internal teams.
    • Manage all deliverables with any required external vendors.
    • Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions.
    • Identify, procure and manage outside vendors that are best suited for assigned projects, when required.
    • Work closely with Scrum Master to track sprint progress against overall project timelines.
    • Manage resources for each assigned project to ensure that the project remains on schedule.
    • Work closely with the product and account leads to remain in full communication on the status and details of each project, including any cost or timing issues that may arise.
    • Anticipate any potential issues with the project through quick responses and proactive critical thinking.
    • Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems.


    • 10+ years of consulting industry experience, with strong relationship management, account management, and sales support experience all in the Salesforce Eco-System.
    • Must have had Program Management experience in setting up and running a PMO and should be able to manage multiple projects on different tracks.
    • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects. 
    • Hands on with project documentation. Well-versed in industry best-practices and current technologies. 
    • Must have prior background in managing large, multi-team engagements for the Salesforce product
    • Hands-on experience with proposal creation and leading proposal presentations.
    • Excellent leadership, interpersonal, communication and presentation skills.
    • Wide variety of IT and business consulting engagement experience.
    • Flexibility to travel.
    • Bachelor’s degree or foreign equivalent required from an accredited institution.


    Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


    More About Perficient


    Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


    Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


    Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


    Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 



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