• Conversion Rate Optimization Specialist

    Job Location(s) US-WI-Milwaukee | US-MI-Ann Arbor | US-GA-Atlanta
    Posted Date 3 weeks ago(5/31/2018 8:51 AM)
    Job ID
    # of Openings
  • Overview



    Perficient Digital is an agency purpose-built to help companies who believe that Customer Experience (CX) is the defining strategic imperative of our day. 


    Our full-service offering is flexible and designed to tackle our customers’ ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today. The Age of the Customer is here to stay – for many, a “make or break” business environment where every customer interaction shapes your brand, day in, day out.  Make or break . . . Proud to say we’re skilled at the former.


    Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


    Perficient is proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


    Perficient Digital currently has a career opportunity for an Agency Colleague in our Milwaukee office.






    Job Overview:

    Perficient Digital is seeking a specialist to join our growing conversion optimization team and help with research and analysis for the implementation of A/B testing and personalization for large enterprise clients. Begin a new position with a team of problem solvers, creative thinkers and go getters to help large ecommerce, financial, health care and lead generation companies improve their website metrics.


    About You:

    You are data-driven and a problem solver. Your goal is to understand how customers are using websites and uncover opportunities for website goal improvement. In this role you will analyse websites using qualitative and quantitative tools to identify potential conversion optimization tests. You will create presentations that will communicate your ideas on insight you uncovered, provide recommendations for ux enhancement and develop wireframes and examples of potential A/B test mockups. You will also assist with developing a strategic roadmap to execute conversion optimization and personalization experiences. You will then work with a developer to set up these experiments in tools such as Optimizely, VWO, Monetate and Adobe Target. Once a test is completed, you will assist with analyzing the metrics and deliver a results report.




    • This is an entry level position in Conversion Optimization. You should have a basic understanding of qualitative research and a general idea of analytics and A/B testing
    • Have proven leadership skills along with experience in managing direct reports and training development team
    • Excellent written and oral communication skills


    • Experience using Google Analytics and/or Adobe Analytics.
    • Experience using qualitative tools like Hotjar, Decibel Insight or ClickTale
    • Experience with user research or user testing


    Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


    More About Perficient


    Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


    Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


    Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


    Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 


    IMPORTANT INFORMATION: Applicants should ensure that their e-mail settings will receive e-mail from the iCIMS system otherwise, you could miss critical communications related to your application.



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