• Technical Delivery Director - Southern California

    Job Location(s) US-CA-Irvine
    Posted Date 4 weeks ago(1/31/2020 3:18 PM)
    Job ID
    2019-8885
    # of Openings
    1
    Category
    Project Management
  • Overview

    Perficient

     

    At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

     

    We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

     

    Perficient has a career opportunity for a Technical Delivery Director in Orange County and this position will work out of our Irvine office the majority of time when not at client site.   Travel can be up to 25% as needed.

     

    Perficient’s team in Southern California is a dynamic and quickly growing group that provides technology solutions to enterprise organizations embarking on digital transformations. You will work closely with sales and consulting colleagues across Perficient to support business development and deliver challenging solutions for prestigious customers.

     

    The ideal candidate will have extensive delivery experience, outstanding business-facing verbal and written communication skills, enjoy building customer relationships, guide delivery excellence and solve customer challenges.

     

    This role will have significant involvement in presales, working closely with our sales team understand client needs, contribute during the estimation and scoping elements of the sales process and helping to drive growth in larger, enterprise clients in California. 

    Responsibilities

     Specifics of this position may include:

    • Participation and leadership of business requirement focused meetings with sales teams, contributing to statements of work and responding to requests for proposals. Teaming with sales colleagues to drive ongoing client development activities.
    • Leadership of client engagements, ranging from part-time oversight to heavy involvement throughout project delivery, from kickoff through support and maintenance phases of work.
    • Participation in and leadership of meetings and workshops with clients, during the presales process and during project delivery.
    • Provide oversight on client engagements to ensure positive outcomes.
    • Manage the technical, business and personnel aspects of consulting engagements.
    • Manage time, backlog and resource management activities for the assigned consulting engagements.
    • Support multiple engagements on a part-time basis as the overall Delivery Director working with the assigned project managers to ensure successful outcomes.
    • Serving as the Program Strategy Advisor for one or more of our larger, more strategic clients/engagements is possible.
    • Cultivate highly functioning teams comprised of Perficient and client resources; the ability to effectively manage the engagement while recognizing and leveraging the expertise of the different resources and the importance of their contributions is critical.
    • Ensure deliverables are of the highest quality to promote client satisfaction.
    • Provide guidance on and contribute to key project management deliverables such as project charters, project plans, resource plans, risk mitigation plans, change management plans, status reports, etc.
    • Serve as a key member of the solution delivery team by facilitating requirements/design sessions and producing deliverables.
    • Manager, mentor and provide solutions delivery expertise to less experienced team members.
    • Monitor engagement team performance and provide feedback.
    • Develop strong client relationships.
    • Participate on client engagement steering committees as necessary to set client expectations and issue and resolution management.
    • Lead SME support and key participant in the business development process.
    • Continue business development efforts to expand our footprint in existing customers.
    • Develop overall estimates of the effort / resource requirements / schedule.
    • Analysis of pricing / approach options advising the Perficient General Manager on the related business considerations and impact of different options.
    • Lead the risk assessment efforts during the proposal process and recommend appropriate risk mitigation strategies. 

    Qualifications

    Qualifications:

    • 7-10+ years of experience in digital marketing consulting with an extensive background in various technologies is required.
    • C-Suite presentation skills
    • Experience leading and delivering complex enterprise solutions and teams.
    • Served as the senior delivery resource for consulting engagements.
    • Experience responding to RFPs/RFQs and procurement deadlines.
    • Proven track record working with and selling to the stakeholders, executives, and decision makers of Fortune 1000 companies.
    • Proven domain expertise with experience building business cases and communicating client-specific value proposition and establishing yourself as a trusted advisor.
    • Led discussions with business and technical decision makers, including detailing specifications, product roadmaps, deployment, and third-party integrations.
    • Demonstrated capability to handle proof-of-concept and solution demonstrations.
    • Experience coordinating sales team members to develop sales scripts, discovery process, best practices, sharing expertise/training and guiding solution development.
    • Experience with recruiting, personnel management, and performance reviews.
    • Experience in sales support role, particularly discovery meetings, demos, roadmaps, and engagement assessment.

    Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

     

    More About Perficient

     

    Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

     

    Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

     

    Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

     

    Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

     

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