Senior Business Consultant

Job Location(s) US-MI-Livonia
Posted Date 2 weeks ago(5/13/2020 1:30 PM)
Job ID
# of Openings
Business Consultants/Business Analysts



Perficient currently has a career opportunity for a Senior Business Analyst with our Livonia, MI, office.


The role of the Senior Business Analyst is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Analysts have a keen business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs.


A Senior Business Analyst thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged.


The Senior Business Analyst will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Analyst will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Analyst may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes.



  • Build trusted client relationships through proactive account management and effective project delivery.
  • Establish knowledge of client business challenges and priorities to translate into opportunities.
  • Maintain regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
  • Helps deliver presentations to clients and management teams.
  • Contribute to project discoveries, kickoff, prepare proposals and statements of work following company standards.
  • Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams.
  • Work with customers to establish approved wireframes and mock-ups for solutions.
  • Help establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria.
  • Help establish project test strategy, methodologies, test plans as well as assist with test execution.
  • Ability to multi-task while producing quality work with continuous deadlines.
  • Ability to translate creative and functional requests into technical requirements.


  • Bachelor’s Degree.
  • 3-6 years of professional Business Analysis experience, with strong relationship management, account management, and support experience.
  • Minimum 2 years consulting industry experience working with external clients.
  • Experience working in an Agile environment.
  • Understanding of iterative development methodologies.
  • Strong knowledge and understanding of current technologies and complex enterprise level applications.
  • Skilled ability to obtain, understand and respond strategically to client needs.
  • Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
  • Strong analytical, problem solving and conflict resolution skills.
  • Excellent listening, oral, and written communication skills.
  • Excellent facilitation, presentation, and reporting skills.
  • Strong interpersonal and teamwork skills.
  • Flexible to new situations and challenges.

Preferred skills and education:

  • Degree in Computer Science or Engineering.
  • Strong understanding of complex Internet based enterprise level applications.
  • JIRA and Confluence experience.
  • Automotive brand management and marketing experience is nice to have.


At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable and discretioinary bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 



Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 




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